Privacy Policy

Thank you for shopping at website LIdee Haus. Customer’s personal privacy is our important criteria to ensure modern & safe shopping platform. Please read through our Privacy policy to understand our commitment to customer’s personal privacy protection at LIdee Haus. 

 

A - PURPOSE OF COLLECTING PERSONAL INFORMATION

By the time of registration, customer will be requested to fulfill all necessary information as per template at website en-lideehaus.com, including but not limited to: 

• Full name
• Delivery address (home or office)
• Email address (work or personal)
• Mobile number

These are mandatory information to process customer’s online order. We only collect these information to conduct the tasks which relate to order transaction within our website including order operation and customer support in case of request, as well as customer management database. We will also collect the information on website visit number including your visited pages, your clicked links and other information linked to en-lideehaus.com.

 

B - POLICY SCOPE

Website en-lideehaus.com use the information collected from customer on the following actions:

• Provide transaction (buying and selling) between customer & LIdee Haus (order process, service & information provision via website and upon request).
• Send notification related to orders or exchange information between customer & LIdee Haus.
• Customer’s order detail is recorded but not subject to be published due to privacy concern. Customer may request to access to this information by logging in the website. Order history, delivered products, email, banking information and subscribed newsletter can be found.
• Customer needs to commit to protect your own personal information without sharing to another third party. We will not bear any responsibility on failure of providing correct password if it is not mistake stemmed from our side. 
• Inform customer with promotion program. If customer does not wish to receive any update from us, please cancel the subscription at any time. 
• Alert customer on fraud possibility which can steal personal information and asset.
• Stay in contact and handle claim & dispute (if any).

 

C - CUSTOMER PERSONAL DATA ARCHIVE 

Customer's collected information will be archived on our internal system unless customer sends an account termination request to website management team or website informs shutdown.

 

D - PARTY WHO CAN APPROACH PERSONAL INFORMATION 

For the time being, LIdee Haus is the one and only party who accesses to customer’s personal information to handle the tasks as mentioned in article 2.

 

E - ADDRESS OF PARTY COLLECTING & MANAGING PERSONAL INFORMATION

LIdee Haus Company Limited

40/30 Chien Thang Street, Ward 09, District Phu Nhuan, Ho Chi Minh City, Viet Nam

Tax code: 0317451516

Email: contact@lideehaus.com 

Mobile number: (+84) 329 216 485

 

F - METHODS AND TOOLS FOR CUSTOMER TO APPROACH AND EDIT PERSONAL INFORMATION ON WEBSITE

• Customer has full right of controlling (checking, revising, updating) personal information on website via configuration at Account section. In case of personal information deletion request (same as account deletion), please contact the websitemanagement to take this action.
• In case of suspecting personal information leaked to a third party, please make a claim to website management.

Email: contact@lideehaus.com 

Hotline: (+84) 329 216 485

 

G - LIDEE HAUS COMMITMENT 

We take your personal privacy seriously with 100% protection, including but not limited to personal information, online transaction, customer’s discussion without any involvement with any third party without customer’s consent. However, please pay attention on the following points: 

• It is recommended not to share any payment detail to any party via e-mail, we are not responsible for possible loss which may arise during information exchange via email.
• It is strictly prohibited to use any third party software, program or format to interrupt the system or change data structure. It is strictly prohibited to promote, encourage any malicious intention or action of invading or destroying the website database. Any failure to follow in accordance with the regulation will lead to the termination of all rights as well as lawsuit claims if necessary.